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How do you fix the "connection failed" error?

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Hi there.

I apologise for not getting back to you in time.

You must check the internet connection. This wil be one of the problems causing that message to display on your screen.

You can also try refreshing your browser. This can also help.

It can also depend with the "browser" type, we highly recommend our users to use Google Chrome.

I hope i have answered your question.

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